Privacy Policy
Effective Date: 01 / 01 / 2026
At Bizella, your privacy matters. This policy outlines how we collect, use, and protect your information.
Compliance with Ghana Data Protection Act, 2012 (Act 843)
We are fully committed to protecting your personal data in accordance with the Ghana Data Protection Act, 2012 (Act 843). All personal information collected, stored, or processed by our platform is handled with strict confidentiality and in compliance with the principles outlined in the Act. You have the right to access, correct, or request the deletion of your data at any time. For further inquiries or to exercise your rights, please contact our Data Protection Officer at support@bizella.app.
1. What We Collect
- Personal Info: Name, email, phone, location, payment details
- Usage Data: Bookings, search history, device info
- Optional: Profile photo, preferences, reviews
2. How We Use It
- To process bookings & payments
- Improve services & personalise content
- Send notifications & offers
- Ensure security & prevent fraud
3. Sharing Info
We only share data with:
- Service providers for bookings
- Secure payment processors
- Authorities if legally required
4. Your Rights
You may request to:
- View, update, or delete your data
- Withdraw consent anytime
5. Security
Your data is encrypted and stored securely. Please keep your login details private.
6. For Kids
Users must be 18+. If you believe a minor has registered, contact us immediately at support@bizella.app.
7. Changes
We may update this policy. You will be notified of significant changes via the app or email.
8. Contact Us
📧 support@bizella.app 📞 +233 020 675 8337